At Amy’s Kitchen, we're more than just a food company— we're a family-owned, proudly independent organic, and vegetarian food company on a mission. As a Certified B Corporation®, our purpose is clear: to make it simple and enjoyable for everyone to eat well.
We're committed to crafting authentic, mouthwatering dishes using only the finest organic ingredients sourced with care.
Bay area California compensation range: $85,600 - $128,400
- Other areas will be subject to a lower range.
Essential Duties And Responsibilities
The Senior People Technology Administrator and Analyst is one of the subject matter experts for the Amy’s People Technology Systems (UKG/UTM) and other related people technology point solutions. This includes supporting the People Technology Administrator and Analyst on complex matters related to security administration, business process and workflow design, compensation setup, benefits, onboarding, recruiting setup, end user experience and reporting and analytics. This position is focused in data analysis and compilation and is accountable for the development and distribution of reports/dashboards to the organization.
This role is also responsible for analytics and insights for the People Team. This includes leading and managing key projects related to collection, structuring, analyzing, and reporting of people data and processes, including preparing and maintaining dashboards.
Senior People Technology Administrator (60%)
People Technology System (PTS)
- Deliver the actions from the People Technology Roadmap that include projects like evaluating, designing, and maintaining the PTS, including analysis of People requirements.
- With the People Technology Administrator and Analyst ensure data integrity, testing of system changes, report writing and analyzing data flows for process improvement
- Administer the PTS including reporting, auditing and ensuring system alignment with internal processes and procedures
- Develop, design, build, test, implement, maintain and enhance PTS tables, codes, and security levels.
- Troubleshoot, analyze, detect, identify and correct technical problems and deficiencies, including complex technical
- Project Manager for PTS upgrades and projects, unless the People Administrator takes the lead or if the size and scope are too large, then we will engage a third party.
- Assist in the planning, implementation and communication of additions, changes and upgrades to the system.
- Provide leadership to People Technology Administrator/Specialist to ensure key objectives are being carried out in accord with PTS project plans and company objectives.
Reporting Leader
- Responsible for People reporting.
- Receive and interpret all report requests from internal customers.
- Develop and maintain dashboards for reporting key metrics.
Other
- Ensure system changes and setup continue to align with company policies and procedures.
- Develop collaborative relationships with managers and staff to provide guidance and support on PTS initiatives and to receive feedback to identify opportunities for improvement.
- Provide excellent customer service to ensure activities allow for an exceptional end-user experience.
- Liaise with IT Department on maintenance of system.
- Perform special projects and other duties as
- It is the responsibility of all employees to uphold the mission of the Amy’s Food Safety and Quality Policy. This includes following all Food Safety and Sustainability programs and participating in all required training
Analyst and Insights (40%)
- Analyze available data and statistics for trend and patterns with attention to strategic workforce planning, recruitment, hiring practices, motivation, turnover and compliance with employment laws and regulations, engagement, etc.
- Identify, discuss reasonable short-term and long-term goals, milestones and benchmarks for key performance indicators and metrics.
- Based on metrics and analysis, discuss policy changes and activities to improve the organizational culture including suggestions to attract and hire qualified candidates, to motivate and retain employees, to address staffing issues, and to maintain legal compliance.
- Continuously learn about new ways to data mine and distill meaning out of the increasing amount of data available to us.
- Create, develop, maintain and improve upon business intelligence reporting, Key Performance Indicators (KPIs), and dashboards designed to bring transparency and actionable data across the people team and the business.
- Handle complex, confidential, and/or sensitive inquiries/requests and assume ownership of cases, following established processes, standards and governance.
- Drive continuous improvement. Provide ideas, solutions, key opportunities, and tools to increase the effectiveness and efficiency of people processing.
- Respond to people data request by collecting, structing, analyzing and reporting relevant data from various sources. Maintain case management tracking tool.
- Develop and maintain documentation, ensuring work instructions, standard operating procedures, etc. are complete, accurate and up to date.
- Maintain people data integrity by ensuring the accuracy and consistency of input data. Audit people data and troubleshoot irregularities. Analyze and correct errors and ensure proper quality controls are in place to avoid future errors.
- Identify opportunities for improving People processes through information system changes, reporting, dashboard metrics, etc. Provide suggestions for streamlining, updating reports, etc., to applicable managers.
Supervisory Responsibilities
This position has no direct reports but provides direction and leadership to the People Technology Administrator/Analyst and People Technology Operations Coordinator.
Qualifications And Skills
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Education
- Bachelor's degree (B.A.) in Human Resources, Management Information Systems or other relevant subject, from four-year college or university; or equivalent combination of education and experience
- Human Resource Information Professional (HRIP) Certification preferred
- HR Analytics Certification desirable.
Experience
- Minimum 5-7 years HRMS experience, including Business Intelligence reporting.
- Experience with Microsoft Power BI, Tableau, Cognos or similar preferred.
- Experience accessing data from other sources, including a data warehouse preferred.
- Knowledge of various computerized information process flows and impact between the HRMS, Benefits, HR, Payroll and the Finance area; database structure/architecture and operations/administration
- Experience with UKG preferred
- Experience implementing a system preferred
Skills
- Able to influence both at an operational and senior levels, and able to explain people data in a business-friendly way.
- Strategic and innovative thinker who works well in a team environment.
- Must be able to think critically and communicate effectively with a wide range of users. Must have culture awareness.
- Strong organizational and time management skills, proven attention to detail, sense of urgency, excellent follow-through, ability to successfully handle multiple priorities concurrently, and ability to handle sensitive information with the strictest of confidentiality are required skills and attributes of this position.
- Must be able to work independently or with a team in identifying and resolving issues, concerns or problems. Acquire subject matter expertise in the functions and activities of the department, including applicable laws, rules, regulations, procedures and technical
- Must have excellent written and verbal communications skills, be able to work in a deadline-oriented environment and be able to work effectively alone and as part of a team.
- Strong research, analytical and problem-solving skills, able to interpret data, build sophisticated spreadsheets, summarize results and make
- Outstanding customer service skills and ability to work with people of diverse educational, ethnic and economic
- Must have solid, Word, PowerPoint and internet navigation skills
- Must have advanced Excel
Language Skills
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, case studies, or governmental
- Ability to write reports, business correspondence, and procedures
- Ability to effectively present information and respond to questions from groups of managers or
- Strong presentation skills and the ability to translate and relate complex information in a straightforward and non-jargon-based way
Mathematic Skills
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Reasoning Ability
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to solve practical and complex problems and deal with a variety of variables in situations where only limited standardization exists
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Physical Demands
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
Location
Can be remote or hybrid in Petaluma office.
Travel
Some travel may be required to the Petaluma office and manufacturing plants.
