At CORE: we curate a global community of unlike-minded individuals united by their courage to defy definitions. Our members and Partners are relentlessly curious world builders, change makers, visionaries, leaders, and agents of transformation, who come from a range of thirteen distinct industries. As a community, we are committed to our collective performance, powered by dynamic engagement and exchange.
Position Summary:
The F&B Manager will work closely with the F&B Director in executing day-to-day FOH operations and creating memorable dining experiences for our members and guests. The F&B Manager will support in leading and developing staff, guest satisfaction and quality of service, achieving financial targets, and overseeing the overall operations in accordance with the company's standards.
Responsibilities & Duties:
Supervise the day-to-day functioning of all Restaurant staff and operations
Help execute events and F&B service throughout CORE:
Ensure staff is trained on quality service with a high-level focus on body language, eye contact, and proper verbiage
Look to enhance the Member experience by continuous attention to our Member preferences
Assist in staff scheduling
Assist in ordering bar products - liquor, beer, wine, and consumables
Perform a weekly inventory of Liquor and Wine and monthly full beverage inventory
Assist in researching and conducting comprehensive beverage training for FOH staff
Exercise quality control for both Services and Food and Beverage
Support our CORE: Partners through appropriate management and supervision to include scheduling, assigning, and directing work; appraising performance, rewarding and counseling Partners; addressing concerns and resolving issues
Resolve Member and guest complaints as appropriate to maintain a high level of customer satisfaction and quality
Implement procedures to increase member satisfaction
Coordinate food and beverage operations with other departments to ensure efficient member service
Performing daily walk-through of all areas of the establishment to ensure full compliance with brand and company standards
Experience and Qualifications:
2+ years of management and supervisory experience in a restaurant, and hotel experience is preferred
Strong background in fine dining and knowledge of service standards
Extensive knowledge of food, wine, and beverages
Excellent verbal and written communication skills
Ability to remain calm under pressure and resolve guest conflict; strong customer service skills
Experience in hiring, training, scheduling, and leadership best practices
Strong interpersonal, leadership and team building skills
Knowledge of Aloha or similar POS system
Must have open availability; able to work nights, we
